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Privacy Policy

Who we are

Commanding Hands aims to teach people British Sign Language (BSL) for free. Our website address is: https://commandinghands.co.uk.

Embedded content from other websites

Pages and articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Website Visitors

Like most websites, CommandingHands.co.uk collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. CommandingHands.co.uk’s purpose in collecting non-personally identifying information is to better understand how CommandingHands.co.uk visitors use its website. From time to time, Commanding Hands may release non-personally identifying information in the aggregate, eg by publishing a report on trends in the usage of its website.

CommandingHands.co.uk also collects potentially personally-identifying information like Internet Protocol (IP) addresses. Commanding Hands does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to CommandingHands.co.uk choose to interact with us in ways that require us to gather personally-identifying information. The amount and type of information that CommandingHands.co.uk gathers depends on the nature of the interaction. For example, when completing our Contact Us form, we ask you for your contact information so we can get in touch with you.

In each case, CommandingHands.co.uk collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor’s interaction with CommandingHands.co.uk. CommandingHands.co.uk does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information.

All of the information that is collected on CommandingHands.co.uk will be handled in accordance with GDPR legislation.

Protection of Certain Personally-Identifying Information

CommandingHands.co.uk discloses potentially personally-identifying and personally-identifying information only to those project administrators, employees, contractors, and affiliated organisations that (i) need to know that information in order to process it on CommandingHands.co.uk’s behalf or to provide services available through CommandingHands.co.uk, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organisations may be located outside of your home country; by using CommandingHands.co.uk, you consent to the transfer of such information to them.

CommandingHands.co.uk will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to project administrators, employees, contractors, and affiliated organisations, as described above, CommandingHands.co.uk discloses potentially personally-identifying and personally-identifying information only when required to do so by law, if you give permission to have your information shared, or when CommandingHands.co.uk believes in good faith that disclosure is reasonably necessary to protect the property or rights of CommandingHands.co.uk, third parties, or the public at large.

If you send us a request (for example, via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request, or to help us support other users. CommandingHands.co.uk takes all measures reasonably necessary to protect against the unauthorised access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Use of Personal Information

We use the information you provide, to register for an account, attend our events, receive newsletters, use certain other services, or participate in the Commanding Hands project in any other way.

We will not sell or lease your personal information to third parties, unless we have your permission, or are required by law to do so.

Legal Grounds for Processing Personal Information

We rely on one or more of the following processing conditions:

  • our legitimate interests in the effective delivery of information and services to you;
  • explicit consent that you have given;
  • legal obligations.

Access to Data

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please use the form on our Contact page.

Retention of Personal Information

We will retain your personal information on our systems only for as long as we need to. CommandingHands.co.uk will not delete personal data from logs or records necessary to the operation or development of our project.

Rights in Relation to Your Information

You may have certain rights under data protection law in relation to the personal information we hold about you. In particular, you may have a right to:

  • request a copy of personal information we hold about you;
  • ask that we update the personal information we hold about you, or independently correct such personal information that you think is incorrect or incomplete;
  • ask that we delete personal information that we hold about you from live systems, or restrict the way in which we use such personal information (for information on deletion from archives, see the “Retention of Personal Information” section);
  • object to our processing of your personal information; and/or
  • withdraw your consent to our processing of your personal information (to the extent that such processing is based on consent and consent is the only permissible basis for processing).

If you would like to exercise these rights, or understand if these rights apply to you, please follow the instructions at the end of this Privacy Statement.

Third Party Links

Our website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a third-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to the websites listed at the beginning of this document, so when you visit other websites, even when you click on a link posted on CommandingHands.co.uk, you should read their own privacy policies.

Cookies

Additionally, information about how you use our website is collected automatically using “cookies”. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

Privacy Policy Changes

Although most changes are likely to be minor, CommandingHands.co.uk may change its Privacy Policy, from time to time, and at CommandingHands.co.uk’s sole discretion. CommandingHands.co.uk encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact

Please contact us if you have any questions about our privacy policy or information we hold about you by filling out the form on the Contact page.